FREQUENTLY ASKED QUESTIONS
Can I bring my own cake? Yes, however there is a $5.00 cakeage fee per person.
When can I bring in the cake? You are welcome to bring the cake anytime before your booking and we can store it in our kitchen.
Can I bring balloons? Yes, as long as they are weighted.
Can I bring flowers or decorations? Yes, please just let us know what you are wanting to bring!
Is there parking available? Yes, we offer valet parking $35.00 per day. To access the valet parking please arrive at the front of the hotel at 61 Macquarie St, Sydney 2000 and someone from the team will park your car.
Can underage (U18) guests come inside? Yes, underage guests are allowed inside the venue as long as they are accompanied by a legal parent or guardian. Anyone under the age of 18 must vacate the venue by 10:00pm
How do I get to Hyde Hacienda? Hyde Hacienda is located on Level 3, inside of the Pullman Quay Grand Sydney Harbour hotel. You can enter via 61 Macquarie Street or via Circular Quay next to Baskin & Robbins icecreamy.
Can I BYO drinks? No, we are a licensed venue.
Can I BYO food? No, however we have a fabulous menu available which can be found here
Is there a minimum spend for groups? Fridays, Saturdays & Sundays bookings of 10 or more require a minimum spend of $130 per person plus a 10% service charge to book. Please contact email@example.com
Can you cater for dietary requirements? We sure can! Contact firstname.lastname@example.org
Do you split bills? No, sorry!
Can I book a specific area? Subject to availability, please contact email@example.com
What does the minimum spend mean? The minimum spend acts as a bar tab and can be used for any food or beverage item from our menu.
Is Hyde wheelchair accessible? Yes, we have a wheelchair lift.
Overlooking Sydney Harbour, Hyde Hacienda Sydney Bar + Lounge is a botanical oasis that rises above it all and therefore requires a ‘dress to impress’ dress code. Management reserves the right to refuse entry to any guests who are considered to be unsuitably dressed.
The following dress code applies
- ✔ No clothing with offensive designs or slogans
- ✔ No singlets or tank tops after 5pm
- ✔ No excessively revealing clothing
- ✔ No manual work clothing or work boots
- ✔ No thongs
- ✔ We advise against wearing unsecured footwear in the venue due to safety reasons. Guests acknowledge that they enter the venue at their own risk if wearing unsecured footwear.
Hyde Hacienda Sydney Bar + Lounge reserves the right to deny admission to any patrons deemed inappropriately dressed, intoxicated or under the influence of illegal substances. Hyde Hacienda Sydney Bar + Lounge practices the Responsible Service of Alcohol (RSA) and reserves the right to refuse service of alcohol if the persons appear to be highly intoxicated or displaying anti-social behaviour.